We want to hear from YOU!

by | Apr 3, 2024 | General Discussion

Reading Time: < 1 minute

Customer Satisfaction Survey 2024
Please help us improve our product by completing this questionnaire.

How did you hear about ezTaxReturn? (Select all that apply)

How did you hear about ezTaxReturn? (Select all that apply)

Clear selection

What software did you use to file with last year?

What software did you use to file with last year?

Clear selection

Why did you decide to use ezTaxReturn?

Why did you decide to use ezTaxReturn?

Clear selection

What was your experience like filing your tax return this year?

What was your experience like filing your tax return this year?

Clear selection

How did your ezTaxReturn filing experience compare to your filing experience last year?

How did your ezTaxReturn filing experience compare to your filing experience last year?

Clear selection

What were the main benefits you received from using ezTaxReturn? (Select all that apply)

What were the main benefits you received from using ezTaxReturn? (Select all that apply)

Clear selection

How likely are you to use ezTaxReturn again next year?

How likely are you to use ezTaxReturn again next year?

Clear selection

Did you utilized our free customer service during filing?

Did you utilized our free customer service during filing?

Clear selection

How was your customer support experience?

How was your customer support experience?

Clear selection

What suggestions do you have to improve your experience with ezTaxReturn?

What suggestions do you have to improve your experience with ezTaxReturn?

Clear selection

What month do you usually file your taxes?

What month do you usually file your taxes?

Clear selection

How much do you agree or disagree with this statement? ezTaxreturn.com is a good value

How much do you agree or disagree with this statement? ezTaxreturn.com is a good value

Clear selection

What do you consider a reasonable cost to prepare and e-file your federal and state return?

What do you consider a reasonable cost to prepare and e-file your federal and state return?

Clear selection

How likely are you to recommend the software to a friend or collegue to use for their own taxes next year?

How likely are you to recommend the software to a friend or collegue to use for their own taxes next year?

Clear selection

By Wordpress Survey plugin

Demographics

What age group do you belong to?

What age group do you belong to?

Clear selection

Which income bracket best describes your household?

Which income bracket best describes your household?

Clear selection

Which race or ethnicity best describes you? (Please choose only one)

Which race or ethnicity best describes you? (Please choose only one)

Clear selection

What gender do you identify as?

What gender do you identify as?

Clear selection

By Wordpress Survey plugin

Related posts:

5 Biggest Thanksgiving Dinner Mistakes & How to Fix Them
The Best Mobile Payment Apps
Who Are the Richest Superheroes?