How Do I Track My Massachusetts State Refund?

You can check the status of your Massachusetts tax refund by visiting MassTaxConnect at

Scroll down to “Individuals”, then click on “Where’s My Refund?”.

On this page, you will need to provide:

  • Your SSN or ITIN;
  • The tax year of your return; and
  • Your refund amount.

Then click the “Search” button for your refund status.

Please Note: To check the status of a refund from an amended return, a dispute, or a tax return filed before 12/1/2019, you’ll need log in to your MassTaxConnect account and send a message through the portal. You can also call the Contact Center at 617-887-6367.

For more information, go to:

Refund FAQs:

How long does it take to process a Massachusetts state tax refund?

 E-filed Returns Paper Returns
  • 4-6 weeks for direct deposit requests
  • Add another week for paper checks
  • 8-10 weeks for direct deposit requests
  • Add another week for paper checks

Why haven't I received my Massachusetts tax refund?

Your Massachusetts tax refund may be delayed if you:

  • Accidently entered incorrect Social Security number.
  • Mistyped or mismatched routing and/or account numbers.
  • Your return was missing information.
  • Amended your return.
  • Filed too early.
  • The Department of Revenue needs you to verify or provide more information.
  • Your refund was intercepted to pay a past due tax bill or child support.

How do I contact the Massachusetts Tax Department?

You can call them at (617) 887-6367 or (800) 392-6089 (toll-free in Massachusetts). The Contact Center hours are 9 a.m. – 4 p.m., Monday through Friday.

Are you ready to start your return?